Zoom AI Expert Assist 2 year(s)

SKU
ZCC-AIX-2-2Y
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Zoom AI Expert Assist, Subscription License, 2Y, 10-99
Zoom AI Expert Assist enables AI-powered personalized support for customers, improved productivity for agents, and better intelligence for supervisors. AI Expert Assist intelligently retrieves and suggests the best responses from a curated set of knowledge bases, customer relationship management (CRM) systems, and other systems of record. Additional functionality expected in early 2024 includes recommended next best action, complete with personalized steps, and an intelligent view of agents and activity for supervisors and contact center leaders.
SKU ZCC-AIX-2-2Y
Specification
License
TypeConferencing
Software typeSubscription
License level purchase required10-99 license(s)
License term in years2 year(s)
System requirements
Windows operating systems supportedYes
Mac operating systems supportedYes
Features
Software typeSubscription
Manufacturer Zoom
In Stock No